eTranslation’s privacy policy

The texts that we need to translate are confidential. What happens to the texts that were submitted for translation? Do you keep them or are they deleted afterwards?

Discussion

  • All texts are deleted within 24 hours unless it is requested to delete the texts immediately after the request was processed. Users can also choose to delete immediately after download (“delete after download”) or choose to retrieve the output directly from the interface (tab “my translation requests”) instead of receiving the output via email (“e-mail me my translation”). 

    This is the privacy notice users consent to when using the service: 

    By registering to use this application, you are consenting to eTranslation’s use of personal data as described below.

    Privacy Statement:

    By registering to use this application, you are consenting to eTranslation’s use of personal data as described below.

    eTranslation records the login, time of access, languages requested, size of document submitted for translation and the domain of your email address (…@ec.europa.eu) to enable access to the service and processing of requests, as well as for statistical purposes. These are kept for 18 months and then archived.

    If you choose to have your document returned by e-mail, your e-mail address will be kept until the document is sent. It will subsequently be reduced to its domain only. Users should exercise their judgement when submitting potentially sensitive documents to any online service, including eTranslation.

    Documents submitted remain available for 24 hours after which they are deleted. There is a “delete after delivery” option which, if ticked, results in the text being deleted immediately after it is delivered.

    Data will not be shared with third parties.

    Should you wish to raise any concerns on the eTranslation’s use of personal data please write to DGT-MT@ec.europa.eu

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